We are developping commercial and free plugins for the known project management software JIRA by Atlassian and have lots of expertise regarding JIRA and many JIRA plugins. Apart from being a well-known project- und task-management system, JIRA can e.g. be used for an internal or external helpdesk solution. A competitive advantage of JIRA is a huge and mature ecosystem of commercial and free plugins for almost every purpose - and of course the option to create your own plugin if none of the existing ones seems suitable for your requirement.
We design a concept for you, help selecting plugins, install and configure JIRA and train your admins and users. If required, we create individual enhancements for you and integrate JIRA with other software systems, using Atlassian's REST-API.
Our projects usually are documented using Confluence, Atlassian's Wiki and teamwork solution, so that we can also give some support if you interested in this product. Confluence is a simple and economic solution for knowledge management for all kinds and sizes of enterprises or organisations.